About our customer service

Our customer service:

ready to ship - made to order - made to measure

 

Our fashion is designed to empower and make every customer feel great—that’s why we offer different options to ensure the perfect fit.
 

Ready to Ship – Fully produced styles, available in limited quantities and made in Poland.

Made to Order – If your size is sold out, we can reproduce it individually in our Berlin atelier. Due to the extra effort, the price increases by 30%.
 

Made to Measure – Custom-made for the perfect fit. We use a digital avatar to tailor the design to your exact measurements. Since this process is
more complex, we charge a minimum surcharge of 50%.

 

Click the video below where Esther shares more about it. More questions? We’d love to hear from you!